Raise prices across your customer base in minutes

Update your entire catalog in one pass

Annual increase time? You don't have to reprice your services one at a time. The catalog-wide Bulk Price Update page—one click from your Items & Services list—shows every active item and service you offer in a single table.

Next to each item you'll see exactly what a price change will reach: how many properties use it as a default, how many open future visits have it on the work order, how many recurring series generate visits with it, and how many quick dispatch templates include it.

Select the items you want (Select All covers your whole catalog), enter a percentage or dollar change—positive to increase, negative to decrease—and watch the New Price column preview every result live. Pick which levels to update: property prices, scheduled visits, recurring visits, and quick dispatch templates.

Before anything changes, a confirmation shows the total counts of everything about to be updated. After you apply, a summary tells you exactly how many catalog prices, property prices, visits, recurring series, and templates were changed. A 30-service seasonal increase that used to be 30 separate passes is now one.

Percentage or flat-rate increases

You have two options for how to calculate your price increase:

Percentage Increase: Raise all prices by a percentage, like 5% or 10%. A $40 service becomes $42 at 5%. A $60 service becomes $63. This keeps your pricing proportional—bigger jobs get bigger increases.

Flat-Rate Increase: Add a fixed dollar amount to all prices, like $5 or $10. A $40 service becomes $45. A $60 service becomes $65. Everyone gets the same dollar increase regardless of the original price.

You can also do a decrease if needed—maybe you're running a promotion or adjusting for market conditions. Just enter a negative percentage or amount.

Most lawn care companies do an annual percentage increase of 3-5% to keep up with inflation. Some do a flat $5 increase for simplicity. Choose whatever makes sense for your business.

Preview everything before you commit

Before any prices actually change, LawnPro shows you a complete preview of what will be updated. This is crucial—you don't want any surprises.

The preview screen shows everything the change will reach: property defaults, upcoming single visits, recurring visit series, and quick dispatch templates. For each row, you see the customer name, current price, and new price after the increase.

Each row has a checkbox. Catalog-priced rows are selected by default; custom-priced properties and manually edited visits are flagged with a badge and left unchecked so you don't accidentally overwrite an intentional price. If there's anyone you want to exclude—maybe they're on a special contract rate, or you promised them no increase this year—just uncheck them. They stay at the old price while everyone else updates.

This preview-and-select approach gives you the efficiency of bulk updates with the control of individual edits. You're not blindly applying changes; you're reviewing and approving each affected customer.

Track price changes over time

LawnPro keeps a history of price changes so you always know when prices were last updated and what they were before.

On each service item, you can see the previous price and the date it was changed. On property service records, you can see whether the current price came from the catalog or was set manually. This helps you understand your pricing landscape before making changes.

After a bulk update, all affected records show the new "price last changed" date. This makes it easy to identify which customers have been updated and which might have been skipped. If a customer calls asking about their price increase, you can see exactly when it happened and what the old price was.

This audit trail is invaluable for managing customer relationships. You can say with confidence: "Yes, your price went from $45 to $47.25 on January 15th, a 5% increase in line with our annual adjustment."

Handle custom prices intelligently

What happens when a property has a custom price that differs from the catalog? LawnPro protects it.

LawnPro tracks where every price came from and marks each property as "Catalog" or "Custom." Custom prices are shown in the preview but are not selected by default—maybe Mrs. Smith negotiated her $55 rate, and a bulk update shouldn't quietly change it. The same protection applies to visits whose price was manually edited after scheduling: they're flagged "Manually Edited" and skipped unless you say otherwise.

If you do want a custom-priced property brought up to the new catalog price, just check its box in the preview and it updates with everyone else. Either way, the decision is yours—made per customer, with the badge right next to the checkbox.

And some things are always off-limits: completed visits and visits that have already been invoiced are never modified by a bulk price update. Your billing history stays exactly as it was.